Frequently Asked Questions

Can the plates/Dog Tags discolor in water or when swimming?

Are Dog Tags being delivered with silencers included?

When ordering a double Dog Tag can I have two different texts on them?

When ordering a double Dog Tag do I have to enter the text twice?

Do you also have colored tags and colored silencers?

Is it safe to authorize payment through the internet?

Is it possible to receive an invoice for accounting reasons?

I have placed an order, but I still haven't received anything. What should I do?

I have placed an order, but I have made a spelling mistake. What should I do?

When will I receive the order?

How much are the shipping / transaction costs?















Can the plates/Dog tags discolor in water or when swimming?
No, Dog tags are made of stainless steel and are skin friendly.

Are Dog Tags being delivered with silencers included?
No, the Dog Tags are being delivered without silencers. But silencers can be purchased at the same time.

When ordering a double Dog Tag (USA) can I have two different texts on them?
No, Dog Tags are two identical metal plates with the same text.

When ordering a double Dog Tag do I have to enter the text twice?
No, the text has to be entered only once.

Do you also have colored tags and colored silencers?
Yes and no. No, we don't sell colored tags. Colored tags are usually made from plastic and are more likely to get damaged or break.
Yes, we deliver silencers in 20 different colors.

Is it safe to authorize payment through the internet?
Yes, we use Paypal for our online transactions. Transactions are performed trough a secure connection.

Is it possible to receive an invoice for accounting reasons?
Yes, please don't forget to mention it when ordering.

I have placed an order, but I still haven't received anything. What should I do?
Luckily that hasn't ever happened, but should it happen, don't worry the mail can sometimes take longer than 24 hours. If you still haven't received your order after 5 work days please contact us on our telephone number or through email. (Dont forget that with official holidays and Sundays it can take longer).

I have placed an order, but I have made a spelling mistake. What should I do?
If it turns out to be a mistake made by us we will send new ones at our cost. Should the mistake been made by the client then the costs are for the client. That is why all our orders are carefully made and checked three times before being sent. The client always receive a email of confirmation of the order including the text that the client wishes to have, if for some reason there is a mistake then please contact us on the telephone.

When will I receive the order?
We will ship your order as soon as we have received your payment. The time between shipping and receiving will depend on county you live in.

How much are the shipping costs?
We dont't really charge for shipping. However we charge a transaction fee for small orders and for the use of creditcards.
For orders less than € 5,- we charge € 1,50
For the use of creditcards € 2,00)




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